DCAA COMPLIANCE BLOG

Your Source for DCAA News and Government Contracting Information 


 

DFAS Changes Help Small Businesses

Posted by Dave Donley on 9/26/16 1:15 PM

For as long as I’ve helped clients unravel their billing issues with the government, I’ve always been impressed with the service from the Defense Finance and Accounting Service (DFAS) help desk. Help desk agents are very knowledgeable about the DFAS payment system and the intricacies of Wide Area Workflow (WAWF). They quickly isolate the problem for any billing issue I have. True, it does take some time to get through on a call sometimes, especially during peak work hours. Still, whenever a voucher is rejected or placed on hold by DFAS, it usually takes only a few minutes on a call to find a solution.

Read the Full Blog Here

Topics: WAWF, Wide Area Workflow, DFAS